support
We are ready to support you at every stage.
Pre-sale Support
At RGE Supply, we know how critical it is for our customers to choose the right product. We help you to identify the most suitable spare parts and solution for your needs for road construction and heavy construction machinery. As Turkey Authorised Distributor of KAITO brand; We offer original and equivalent product options, technical conformity control and project-based solutions. Let us know your needs and we will determine the best solution together.
Technical Support
Do you need support with installation, operation or technical compatibility? Our technical team supports you with the necessary operating instructions, technical documents and guidance. You can reach our support team You can reach our support team via phone, e-mail or online communication channels. We will respond to your requests as soon as possible during our working hours.
After Sales Service
RGE Supply is at your side in the after-sales process. The necessary guidance, technical examination and solution process for the products under warranty are carried out meticulously. Our technical service team closely monitors the process to identify the problem and find a quick solution. It is enough to submit your request; we will get back to you as soon as possible.
Customer Service
Weekdays from 09:00 to 18:00; We offer both online and direct support for products, orders and technical questions. You can contact us by phone or e-mail for any requests.
After Sales Support
In case you have a problem with the product, Our team offers the most suitable solution by making technical evaluation. Our aim is to provide fast and reliable support without interrupting your business continuity.
Sample & Product
So that you can evaluate the product quality, We provide sample product support where appropriate. We trust in our quality.